FSA – Resource

The Financial Services Authority (FSA) is the main governing body that Regulates the Financial Institutions such as Bank and Credit Companies. Combined with the Ombudsman they help ensure that these Financial Institutions treat borrowers fairly and if there are problems to objectively look into any complaint offer any redress or compensation.

PPI Claims

This page has been dedicated to offer a one stop information guide from the FSA about the mis-selling of payment protection insurance and is for guidance only.

14 October 2010

This is Money - Banks Defy FSA To Delay PPI claims

“Banks have told those claiming refunds on mis-sold loan insurance that they must wait for the outcome of a legal case before their cases will be decided, in defiance of FSA rules.”

13 October 2010

FT.Com - Lenders Put PPI Claims On Ice

“The BBA said its members “would continue to handled all PPI-related complaints in accordance with the FSA’s rules”, but those whose outcome would be affected by the legal challenge would be treated differently.”

13 October 2010

BBC PPI claims News: PPI Claims Delayed

“Hundreds of thousands of claims for compensation for mis-sold loan insurance will be put on hold for months until a legal wrangle is over.”

12 October 2010

FSA PPI Claims - New PPI Claim Powers and  Procedures

“The Financial Services Authority (FSA) has today been granted a new power to deliver prompt and effective redress for consumers.”

12 October 2010

FT.Com - Lloyds Defies Watchdog on PPI Claims

“Lloyds, the taxpayer-backed banking group, has stopped processing complaints related to mis-sold payment protection insurance (PPI) policies, in defiance of an order by the Financial Services Authority.”

12 October 2010

Telegraph - LLoyds Snubs FSA as it puts PPI claims on hold

10 October 2010

FSA PPI Claims - New PPI Claim Procedures -Reforms on PPI Complaints

“The Financial Services Authority (FSA) today published a policy statement confirming its package of measures to protect consumers in the Payment Protection Insurance (PPI) market.”

8 October 2010

FSA PPI Claims - PPI and Judicial Review Challenge

“The Financial Services Authority (FSA) will contest the British Bankers’ Association’s (BBA) judicial review of new payment protection insurance (PPI) complaints handling measures.”

29 September 2009

FSA PPI Claims -FSA Unveils Tough Measures to Protect PPI Consumers

The Financial Services Authority (FSA) has today announced a package of tough measures to protect consumers in the Payment Protection Insurance (PPI) market and ensure they are better treated when buying PPI or complaining about it.

4 November 2005

FSA PPI Claims - FSA Update on payment protection insurance - ppi claims

“The Financial Services Authority has today called on firms to take urgent action to ensure that their selling practices for PPI are in line with regulatory requirements, following a programme of visits and mystery shopping that uncovered poor selling practices and a lack of proper compliance controls among a sample of firms.”

Financial Ombudsman - Online Resource Centre

Financial Ombudsman - PPI Consumer Questionnaire

Financial Ombudsman - PPI Claims Annual Complaints

PPI CLAIMS - Documentation Centre:

PPI Claims - Consumer Complaints Fact Sheet from Financial Ombudsman

Payment Protection Claims Website by
PPI Claims and Refunds - This firm is regulated by the Solicitors Regulation Authority
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